Privacy Policy

DRIVERPHONE SRL, with headquarters in Bucharest, Nucului Street, no. 6, Block V-101, Staircase 2, Floor 3, Apartment 41, Room 1, Sector 3, Romania, fiscal code 50079486, registered at the Trade Register under no. J40/9745/2024, EUID ROONRC.J40/9745/2024, hereinafter referred to as “Driverphone”, informs you through this document about the processing of your personal data and the rights you have in accordance with the applicable data protection laws in the United States, including the California Consumer Privacy Act (CCPA), the Health Insurance Portability and Accountability Act (HIPAA), the Children's Online Privacy Protection Act (COPPA), and regulations enforced by the Federal Trade Commission (FTC).

1. Purposes for which we collect and process personal data
1.1. Driverphone processes your personal data in accordance with the applicable laws and regulations, as a data controller, in accordance with the specific applicable provisions, for the performance of the following activities:

• providing and managing the Driverphone services through the website https://www.driverphone.com;
• advertising, marketing, and publicity regarding Driverphone services, conducting promotional campaigns, sending newsletters, tracking and monitoring service sales;
• communication with customers, informing customers about the services offered and performed, recording and resolving complaints, improving service quality;
• for evidentiary purposes, related to the above activities, archiving, in accordance with legal requirements;
• determining the exact and approximate location, at the user's request, in case they want to know where they parked the car;
• storing license plate numbers, necessary for providing the services requested by the user.

2. Categories of personal data processed

The Driverphone data protection and security policy is to collect only the personal data necessary for the mentioned purposes and to ask the data subjects to communicate only those personal data strictly necessary for fulfilling these purposes.

2.1. The categories of personal data that Driverphone processes are as follows:

2.1.1. For the performance of activities specific to its business purpose and for providing the services offered by Driverphone through the website https://www.driverphone.com, the following personal data may be processed:

• name;
• surname;
• address (home/residence);
• delivery addresses;
• mobile phone number;
• email;
• license plate number;
• make, model, VIN code, and year of manufacture of the car;
• technical information regarding the visitor's device (location, IP address, type of hardware, date and time of access);
• other information about the vehicle, at the user's request, such as additional equipment (ABS, ESP, etc.).

2.1.2. For conducting sales activities, managing Driverphone customer accounts, notifications, recording and resolving complaints, research, marketing, statistics, the following personal data may be processed:

• name;
• surname;
• address (home/residence);
• delivery addresses;
• mobile phone number;
• email;
• bank accounts;
• technical information regarding the visitor's device (IP address, date, and time of access).

2.1.3. For evaluating Driverphone services and for activities conducted to improve the quality of services offered and provided, the following personal data may be processed:

• name;
• surname;
• address (home/residence);
• delivery addresses;
• mobile phone number;
• email;
• habits;
• preferences;
• any other data that may result from the customer's evaluation of the services offered.

2.1.4. Driverphone may process the following personal data, for example, in the context of an event organized by Driverphone, to validate your participation, for subsequent contact with the data subjects, for invoicing, for internal reporting, for verifying the provided data, for conducting internal statistical analyses.

2.1.5. For fulfilling legal obligations, for example, those of identifying and knowing the clientele, complying with the provisions regarding international sanctions, preventing and combating money laundering, as well as preventing and combating terrorism, certain personal data provided by you, such as personal numerical code, ID series and number, will be collected and processed under conditions of security and confidentiality, in compliance with legal provisions, only to the extent necessary for Driverphone activities.

2.1.6. As a personal data controller, Driverphone has implemented technical and organizational measures to ensure the confidentiality and security of processed personal data, in accordance with the applicable laws and regulations in the United States.